Fenestra Terms and Conditions

Last updated October 24, 2025

1. AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement between you (whether personally or on behalf of an entity) and Designtree AI LLC ("Fenestra," "we," "us," or "our"), concerning your access to and use of the https://fenestra.app website and related services (collectively, the "Platform").

We are registered in the United Arab Emirates with our registered office at Sharjah Media City, Sharjah, UAE.

By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use.

We may modify these Terms at any time. We will notify you by updating the "Last Updated" date above. Your continued use after changes constitutes acceptance of revised Terms.

The Platform is intended for users who are at least 18 years old. Persons under 18 are not permitted to use the Platform.

2. DESCRIPTION OF SERVICE

Fenestra is an AI-powered platform for generating and processing visual content for architecture and interior design professionals. Our Services include:

3. ACCOUNT REGISTRATION

3.1 Creating Your Account

3.2 Your Responsibilities

You are responsible for:

4. SUBSCRIPTION PLANS AND PRICING

4.1 Available Plans

Fenestra offers multiple subscription tiers as detailed at https://fenestra.app/pricing:

4.2 How Credits Work

4.3 Payment Methods

We accept:

All payments are securely processed through Lemon Squeezy, our third-party payment processor. We do not store your complete payment card details on our servers.

4.4 Automatic Renewal

Paid subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. By providing payment information, you authorize us to charge your payment method for:

4.5 Price Changes

We may modify subscription pricing at any time. Changes to your subscription price will take effect at your next renewal date after we provide you with 30 days' notice.

5. CANCELLATION AND REFUNDS

5.1 How to Cancel

You may cancel your subscription anytime through:

Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date.

5.2 Refund Policy

General Policy:

Subscription fees are generally non-refundable. Credits consumed to generate content are non-refundable in all jurisdictions, as the service has been performed and delivered to you.

For United Kingdom and European Union Customers:

Under UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and EU Consumer Rights Directive 2011/83/EU, you have the right to cancel your subscription within 14 days of purchase.

By subscribing to Fenestra's paid services, you expressly request immediate access to our digital services. You acknowledge that once you use credits to generate content, those services have been fully performed and are non-refundable under UK and EU consumer protection law.

You may request a refund for any unused portion of your subscription if you cancel within 14 days of purchase. To request a refund, email shaun@fenestra.dev within 14 days of your purchase date.

For Customers in Other Jurisdictions:

Subscription fees are generally non-refundable. We may, at our sole discretion, consider refund requests on a case-by-case basis for exceptional circumstances. Contact shaun@fenestra.dev to request consideration.

5.3 Refund Processing

Approved refunds will be processed within 14 business days to your original payment method.

5.4 Disputed Charges

If you believe you were incorrectly charged, contact us within 30 days at shaun@fenestra.dev. We will investigate and resolve good-faith billing disputes promptly.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Platform Ownership

The Platform, including all source code, databases, functionality, software, designs, interfaces, logos, and trademarks, is owned by Designtree AI LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You receive a limited, non-exclusive, non-transferable license to access and use the Platform for its intended purpose in accordance with these Terms.

6.2 Your Content - You Own It

Input Content (what you upload):

You retain full ownership of all images, videos, 3D files, text prompts, and other content you upload to the Platform ("Input Content").

Output Content (what AI generates for you):

Subject to payment of applicable fees, you own all AI-generated images, videos, and 3D models created by the Platform in response to your requests ("Output Content").

6.3 Limited License You Grant to Fenestra

By using the Platform, you grant us a limited, non-exclusive, worldwide license to:

This license is limited to what is necessary to provide the Services to you. It terminates when you delete content from your account, except for:

6.3(a) For Free Tier Users

You retain full ownership of your Output Content. By using the Free Tier, you grant Fenestra a non-exclusive, worldwide, royalty-free license to:

Public Display Rights:

Technical Operations:

Your Opt-Out Rights:

You can opt-out of public display at any time by:

Once you opt-out:

Important: We do NOT publicly display your Input Content (your uploads or prompts) - only the AI-generated Output Content.

This license continues while you use the Free Tier. When you delete content or upgrade to a paid plan, the license terminates for that content, except for content already incorporated into published materials.

6.3(b) For Paid Tier Users

You retain full ownership of your Output Content. Your content is private by default and will NOT be displayed publicly or used in marketing materials.

By using a Paid Subscription, you grant Fenestra a limited license to:

Technical Operations Only:

Optional Public Display (Opt-In Only):

If you wish to showcase your work in our public gallery, you can opt-in by:

When you opt-in, you grant the same public display rights as Free Tier users for that specific content only. You can revoke this opt-in at any time.

6.4 What We Don't Do With Your Content

We do NOT:

Your creative work is yours. We are simply providing the tools and infrastructure for you to create it.

6.5 Third-Party AI Processing

Our AI generation features are powered by third-party AI service providers including Modal Labs, Replicate (which hosts models from Black Forest Labs, Google, Qwen, ByteDance, and others), and Runway ML.

When you use AI generation features:

The use of your data by these third-party providers is governed by their respective privacy policies and terms of service. We select providers who do not train on customer data when accessed via commercial API services.

6.6 Your Responsibilities for Content

You represent and warrant that:

6.7 Prohibited Content

You may not upload, generate, or attempt to generate:

6.8 Content Removal

We reserve the right to:

We have no obligation to monitor user content but may do so for safety, security, and compliance purposes.

7. ACCEPTABLE USE

7.1 Permitted Uses

The Platform is designed for:

7.2 Prohibited Activities

You may not:

7.3 Commercial Use of Output Content

You may use Output Content for commercial purposes including:

No attribution to Fenestra is required, though we always appreciate recognition.

Important Note: Some AI models (such as Google Nano Banana) may include watermarks in generated content for content authentication. Review your outputs before using them for professional purposes where watermarks may not be appropriate

8. AI-GENERATED CONTENT DISCLAIMERS

8.1 Output Quality and Accuracy

AI-generated content is produced by machine learning models and may contain:

You are solely responsible for reviewing, verifying, and validating all AI-generated content before using it for professional, commercial, or any other purposes.

8.2 No Professional Services or Advice

The Platform is a creative tool, not a professional service provider. Fenestra does not:

AI-generated content should not replace professional judgment, code compliance review, structural analysis, or other expert evaluation.

8.3 Content Filtering

Third-party AI providers employ automated systems to detect and prevent generation of prohibited content (such as illegal imagery, copyright violations, or harmful content). These filtering systems may occasionally:

If you believe content was incorrectly blocked, contact shaun@fenestra.dev for review.

9. CONTENT MONITORING AND ENFORCEMENT

9.1 Our Rights

We reserve the right, but have no obligation, to:

9.2 No Obligation to Monitor

We have no obligation to monitor user content, pre-screen content before it is generated, or actively police violations. User content is primarily monitored through automated systems provided by third-party AI services.

9.3 User Responsibility

You are solely responsible for your Input Content, Output Content, and how you use them. We are not liable for any damages arising from user content or its use.

10. THIRD-PARTY SERVICES

10.1 Integration with Third Parties

The Platform integrates with third-party services including:

10.2 No Responsibility for Third Parties

We are not responsible for:

Your use of third-party services is subject to their respective terms and privacy policies. We encourage you to review them.

10.3 Links to External Sites

The Platform may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for any third-party content or services. Accessing third-party sites is at your own risk.

11. DISCLAIMERS

11.1 "As Is" Provision

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND.

11.2 What We Don't Guarantee

We do not guarantee or warrant:

11.3 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, some of the above exclusions may not apply to you.

12. LIMITATION OF LIABILITY

12.1 Maximum Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO FENESTRA IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.2 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR:

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

12.3 Consumer Protection Savings Clause

Important for Consumers:

If you are a consumer in the United Kingdom, European Union, Australia, New Zealand, or other jurisdiction with mandatory consumer protection laws, your statutory rights are not affected by these Terms.

Nothing in these Terms excludes or limits our liability for:

Where local consumer protection laws provide greater rights or protections than these Terms, those local laws shall prevail to the extent of any conflict.

12.4 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the limitations of liability set forth herein, which allocate risk between us and form the basis of our bargain.

13. INDEMNIFICATION

13.1 Your Indemnification Obligations

You agree to defend, indemnify, and hold harmless Designtree AI LLC and its officers, directors, employees, contractors, and agents (collectively, "Indemnified Parties") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and legal costs) arising from or relating to:

13.2 Defense and Settlement

Notwithstanding the foregoing, we reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims at your expense.

13.3 Notice

We will use reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification upon becoming aware of it.

14. ACCOUNT TERMINATION

14.1 Termination by You

You may terminate your account at any time by:

14.2 Termination by Us

We may suspend or terminate your access to the Platform immediately, with or without prior notice, if:

14.3 Effects of Termination

Upon termination of your account:

14.4 Data After Termination

After account termination:

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

15.2 Mandatory Dispute Resolution Process

Step 1 - Informal Negotiations (Required First Step):

Before initiating arbitration or court proceedings, both you and Fenestra agree to attempt to resolve any dispute, claim, or controversy arising from or relating to these Terms through good-faith informal negotiations for at least 30 days.

To initiate informal negotiations, send written notice to shaun@fenestra.dev describing:

We will respond within 15 days of receiving your notice.

Step 2 - Binding Arbitration:

If the dispute cannot be resolved through informal negotiations within 30 days, it shall be referred to and finally resolved by binding arbitration before the International Commercial Arbitration Court under the European Arbitration Chamber (Avenue Louise 146, Brussels, Belgium) in accordance with its Rules.

Arbitration Terms:

15.3 Exceptions to Arbitration

The following disputes are NOT subject to mandatory arbitration and may be brought in a court of competent jurisdiction:

15.4 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY. YOU AGREE THAT:

If this class action waiver is found to be unenforceable, the arbitration agreement in Section 15.2 shall be void.

15.5 Consumer Rights Preservation

If you are a consumer in a jurisdiction (including the United Kingdom, European Union, Australia, or certain US states) with mandatory dispute resolution rights that cannot be waived by agreement, nothing in this Section waives or limits those rights.

Consumers in such jurisdictions retain the right to:

This Section should be interpreted in a manner consistent with applicable consumer protection laws.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy (incorporated by reference), constitute the entire agreement between you and Fenestra regarding the Platform and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

16.2 Severability

If any provision of these Terms is found by a court or arbitrator to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision shall be effective only if in writing and signed by an authorized representative of Fenestra.

16.4 Assignment

We may freely assign, transfer, or delegate our rights and obligations under these Terms to any third party without notice or your consent, including in connection with a merger, acquisition, reorganization, or sale of assets.

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision shall be void.

16.5 Force Majeure

We shall not be liable for any delay, failure, or interruption in providing the Services resulting from causes beyond our reasonable control, including but not limited to:

16.6 No Agency Relationship

No agency, partnership, joint venture, employment, or franchise relationship is created between you and Fenestra by these Terms or your use of the Platform.

16.7 Electronic Communications

You consent to receive communications from us electronically, including via email or by posting notices on the Platform. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

16.8 Language

These Terms are prepared in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or ambiguity.

17. MODIFICATIONS TO PLATFORM

We reserve the right to:

We will attempt to provide advance notice of material changes affecting paid features, but are not obligated to do so. We have no liability for any modifications, suspensions, or discontinuations of the Platform.

18. FEEDBACK AND SUBMISSIONS

18.1 Voluntary Submissions

Any feedback, suggestions, ideas, comments, improvements, or other information you provide about the Platform ("Feedback") is voluntary and non-confidential.

18.2 Our Rights to Use Feedback

By providing Feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully-paid, sublicensable, transferable license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit the Feedback for any purpose, including:

18.3 No Compensation

You acknowledge that you will not receive any compensation, attribution, or consideration for any Feedback you provide.

19. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms:

Designtree AI LLC

Sharjah Media City

Sharjah, United Arab Emirates

Email: shaun@fenestra.dev

Website: https://fenestra.app

For legal notices or formal communications, send to the email address above with "Legal Notice" in the subject line.

20. ACKNOWLEDGMENT

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

FenestraAI rendering software for architects. Turn sketches, CAD drawings and 3D models into photorealistic renders and animations, in your browser.

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